SolveX · Independent online EdTech & test-preparation platform
Legal

Privacy Policy

Last updated: 29 August 2026

SolveX aims to collect only information reasonably needed to provide, secure and improve its education services.

Information we may collect

  • Name, email and phone
  • Account/profile information
  • Course, batch and enrolment information
  • Payment/order status and references needed for support
  • Learning activity and test attempts where needed
  • Device/session/security data needed to protect accounts

How we use information

  • Provide learning services
  • Process and verify payments through approved providers
  • Provide support and service communications
  • Protect platform security
  • Improve product quality

Payments

Payment processing may be handled by authorized third-party payment service providers. SolveX should not store raw card credentials where the provider handles them directly.

Sharing

SolveX does not sell personal information to advertisers. Information may be shared with service providers only where reasonably necessary to operate the service or comply with law.

Contact

support@solvex.institute
320 More, English Bazar, Malda, Pin - 732101, West Bengal, India